Well this week while having a garage sale my modem simply died and it could not be fixed by tech support in India. I was told I would have to wait until Monday for someone to come (this was on Thursday). A few of my friends were here helping out with the sale and they were teasing me in good fun and a well deserved way. I was at a loss without my internet. I keep majority of my information stored not only on my computer but online and not having access was more than annoying.
When trying to figure out Serona's flight information for his return from a three week trip to Asia my friends reminded me that the telephone did work and not to panic. I think they got great humor in seeing me at a loss.
Regular readers know customer service is an issue for me. This particular companies lack of customer service led me to talk to a supervisor and state that I would simply be looking for a new provider starting immediately. Yes they could schedule me for a service call on Monday but I would likely no longer need it. I hung up and thought through my options. To my shock a technician was on my doorstep the next morning with a new modem and our access was back up and running.
During the course of our downtime I realized quite how much we use the internet for and how much we missed it. Not in a I can't live without it sort of way but in a wow we use it a lot for a lot of little things. Like the pizzeria phone number, flight information, travel iteneraries, banking, renewing library books, our calendar, and on and on the list goes. Anyway there is a reason blogging has been light. Of course we are just enjoying having Serona home as well - three weeks is a long time.
Now playing: Enya - Caribbean Blue
Now playing: Loreena McKennitt - Dickens' Dublin (The Palace)